SPA etiquette

Interesting facts about the
Vitambiance Spa & Health Resort

SPA etiquette in the
Vitambiance Spa & Health Resort

At the Vitambiance SPA & Health Resort, we attach great importance to a pleasant and respectful atmosphere. Please observe the following SPA etiquette to make the experience a harmonious and relaxing one for all guests.

Opening hours

You can book beauty and massage treatments regardless of opening hours. Please make your reservation in good time.

For hotel guests:

SPA reception: 10:00 – 19:00
Fitness room: 07:00 – 22:00
Pool and sauna landscape: 10:00 – 21:00

For Day SPA guests:

SPA reception: 10:00 – 19:00
Pool and sauna landscape: Sunday to Thursday 12:00 – 18:00

Treatment appointments

We would like to encourage you to book your treatment appointments either by telephone or e-mail when you book your room or alternatively arrange them at our reception after your arrival. Please bear in mind that appointments for treatments are extremely popular. Therefore, we strongly recommend booking as early as possible to ensure that we can accommodate your preferences regarding treatments and therapists.

Treatments

Please allow sufficient time for all SPA treatments. We recommend that you arrive at the SPA approx. 10-15 minutes before your treatment. Before the treatment begins, we will prepare you for your treatment in our Thermo-Lounge. After your treatment, you can continue to relax and enjoy your time in our Relax Lounge.

Special medical features

To ensure that we can take your needs into account in the best possible way, we ask you to inform us of your individual wishes and any complaints before the start of your wellness treatment. This information is particularly essential in the event of pregnancy.

Pregnancy

We share your joy! Special rules apply during this special time. We will be happy to advise you personally on suitable treatments that you can enjoy to the full both during your pregnancy and after the birth.

Cancellations

We kindly ask you to cancel treatments at least 24 hours in advance. Cancellations made at a later date will be subject to an 80% cancellation fee. We hope you will understand that the duration of your application may be shortened accordingly if you arrive late.

Towels

Towels are available for you in the sauna and pool area. We would like to ask you to use towels sparingly during your stay for the sake of the environment.

Clothing for your feel-good time

We kindly ask that you only enter the treatment area from your room in a bathrobe and slippers. If you do not have these with you, you can of course obtain both at our reception desk at the Vitambiance Spa & Health Resort. During the treatment, your body is covered with bath towels except for the treated area. Of course, you are free to dress however you feel most comfortable. For the fitness area you will need suitable sportswear (e.g. T-shirt with shorts or leggings) and sports shoes. Please note that the sauna area is a textile-free zone, appropriate swimwear is required in the swimming pool area and we also ask you to wear your bathrobe at the wellness bar. You may of course use your own non-slip bathing shoes.

Cell phone and tablet use, camera function

We would like to point out that the use of cell phones and cameras is prohibited in the entire sauna area (nude area). Cell phones may be used in silent mode in the relaxation rooms and in the outdoor area as long as they do not disturb other guests with conversations. We kindly ask you not to take photos of strangers and to exercise discretion in this regard.

Hygiene

Out of consideration for other guests, we would ask you to observe the posted sauna rules. For example, textiles are not permitted in the saunas. Use towel pads during your sauna session. Before you enter the swimming pool, we ask you to take a shower.

Children and young people under the age of 16

We welcome children and young people under the age of 16 in the pool and sauna area as well as in the Vitambiance Spa & Health Resort, provided they are accompanied by their parents or guardians. We ask for mutual consideration. Please note that access to the rooftop pool & outdoor sauna area is only permitted for adults.

Young people aged 16 and over

After a short briefing, young people aged 16 and over are free to use the fitness area, sauna and swimming pools on their own responsibility in accordance with the general regulations and with the consent of their legal guardians. All the treatments listed can also be booked for children and young people accompanied by their parents or guardians and can be adapted to suit their needs.

Day SPA

Applications

Pool & sauna landscape

If you have any questions about our SPA etiquette, please do not hesitate to contact us. Our team will be happy to help and advise you in detail.

Contact us